About Us
About Urban Markets Uganda
Urban Markets Uganda is a leading single-vendor e-commerce platform committed to transforming the way Ugandans shop online. We combine quality products, instant delivery, and exceptional after-sales service to deliver a shopping experience built on trust, speed, and satisfaction.
We are dedicated to making online retail more reliable, transparent, and community-centered — ensuring that every customer receives genuine value with every purchase.
Our Vision
To become Uganda’s most trusted and innovative e-commerce brand — setting new standards for quality, efficiency, and customer satisfaction in the digital retail space.
Our Mission
- • Provide customers across Uganda with instant access to high-quality, affordable products.
- • Offer seamless and secure online shopping experiences.
- • Deliver consistent after-sales support that builds lasting trust and loyalty.
We aim to bridge the gap between convenience and quality by leveraging technology, efficient logistics, and customer-focused service.
Our Core Values
- Integrity: We believe in honesty, transparency, and ethical business practices.
- Customer-Centricity: Every decision we make starts with the customer’s needs.
- Innovation: We continuously improve our systems to enhance the shopping experience.
- Reliability: We deliver what we promise — consistently and efficiently.
- Community Impact: We support local employment and sustainable economic growth through our operations.
Our Impact
- • Empowering local suppliers by providing a consistent and reliable sales channel.
- • Creating employment opportunities in logistics, technology, and customer service.
- • Encouraging digital inclusion by making e-commerce accessible to all.
- • Promoting a culture of quality and accountability in online retail.
Contact Us
We’d love to hear from you! For inquiries, feedback, or support, please reach us through the following channels:
- Address: Buganda Road, Kooki Tower, Kampala, Uganda
- Email: sales@urbanmarkets.ug
- Phone: +256 706 287 018
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